An ERP solution for Leading Hospital Chains in US and India
Challenges A major hospital chain in the US and India wanted to create a paperless environment to improve staff efficiency and patient care.The chain used too many manual processes for easy automation.Each department had its own IT system, with unique payment processes across departments and no centralised data for reporting and analysis.Delays in manual file handling was causing patient dissatisfaction. Xpertnest’s Solutions Xpertnest consultants provided recommendations for improvement across 12 healthcare departments.Introduced a help desk for more efficient registration.Implemented a digital queuing system, and digitized patient records and medical history.Created a system for digital medical note-taking for doctors and nurses. Introduced digital reports Introduced...