Quote-to-Cash coverage
Analyses the full journey — quote → order → inventory/circuit → billing → cash — to find inconsistencies and revenue opportunities.
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Accreditations
Case Study · USA's top Telecommunications Carrier
A Revenue Assurance Framework for Telecom Inventory from Quote to Cash for a leading US carrier. Using Informatica PowerCenter ETL, a customised margin-assurance framework and Oracle/SQL Server databases, it reconciled ~13K customer sites, ~35K circuit records and ~6MN data points across 30 systems — plugging revenue leakage and uncovering recovery opportunities. It delivered >$15M realised benefits, >$9M revenue recoveries, >$3M new monthly revenue, >$6M annualised benefits and >$2M cost savings.
Industry
Telecom
Region
US
Year
2022
Featured
Yes
Telecom / Revenue Assurance / ETL / Margin Optimization
The project focuses on margin assurance and profitability optimisation for a major US telecommunications carrier. The core problem: telecom inventory, order and billing information existed across multiple data sources, applications and system stacks. The solution established a centralised revenue-assurance framework to reconcile these records, identify discrepancies, detect revenue leakage, and uncover opportunities to generate new revenue, recover missed revenue, reduce costs, optimise margins, resolve vendor disputes and improve the overall quote-to-cash process.
Business requirements & challenges
Disparate inventory, order and billing platforms made a unified view of customer circuits and orders impossible, and acquisitions had layered in further data discrepancies.
Key requirements
Solution
A Revenue Assurance Framework for Telecom Inventory from Quote to Cash, built on Informatica PowerCenter ETL across Oracle and SQL Server databases. Customised, automated reporting accelerated discrepancy identification, and Process Controllers monitored revenue opportunities and cost savings — backed by experienced margin-assurance consultants who executed the identified opportunities.
Stack
How it works
What's new
Analyses the full journey — quote → order → inventory/circuit → billing → cash — to find inconsistencies and revenue opportunities.
Informatica PowerCenter ETL reconciles inventory, order and billing data across 30 distributed systems.
A purpose-built framework for telecom margin assurance on Oracle and SQL Server.
Monitor revenue opportunities and cost savings so identified value gets tracked and acted upon.
Customised, automated reports accelerate discrepancy identification across order and billing platforms.
Experienced margin-assurance consultants convert identified discrepancies into actual financial outcomes.
Business benefits
Identified and plugged revenue leakage; recovered missed construction and installation NRC charges; eliminated unjustified vendor charges — plus >$6M in annualised benefits.
$15M
benefits scorecard realised
$9M
revenue recoveries (NRC charges)
$3M
new monthly recurring revenue enabled
$2M
cost savings (offnet disconnects, vendor disputes)
At a glance
| Customer | USA's top Telecommunications Carrier |
|---|---|
| Primary Objective | Revenue assurance & margin optimisation |
| Framework | Telecom Inventory Revenue Assurance (Quote to Cash) |
| ETL | Informatica PowerCenter |
| Databases | Oracle + SQL Server |
| Customer Sites | ~13K |
| Circuit Records | ~35K |
| Data Points | ~6MN |
| Systems Reconciled | 30 |
| Core Analysis | Inventory, order & billing reconciliation |
| Benefits Realised | >$15M |
| Revenue Recoveries | >$9M |
| New Monthly Revenue | >$3M |
| Annualised Benefits | >$6M |
| Cost Savings | >$2M |
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