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Accreditations
Stores · E-commerce · POS
Cloud POS, inventory leakage rectification, vision analytics — delivered across UK and US retail chains.
Featured case studies
2 case studies delivered in this industry.
Retail
Migrated SAP-based Supply Chain Management data to a Cassandra NoSQL database via the UDMF platform in phased waves, and established end-to-end daily reconciliation between the source systems and Cassandra — identifying expected-vs-actual stock variances, transaction anomalies and critical reconciliation issues for a leading US telco. Delivered $3M in cost savings through the RISP programme.
USA's top Telecommunications Carrier
US
$3M
cost saved through the RISP programme
Retail
A robust L1 Help Desk and SIAM (Service Integration and Management) framework for a leading USA-based liquor store chain operating 800+ retail locations and 120+ head-office employees. Built on ServiceNow as the centralized incident and service-management platform, it logs, categorizes and prioritizes incidents, resolves common issues from a searchable knowledge base, automates escalation to L2/L3, and coordinates third-party vendors for major incidents via SIAM — across email, phone and web-portal channels. The result: reduced operational downtime, streamlined IT operations, enhanced service quality and data-driven decisions.
Leading USA-based liquor store chain
US
