Flow · Automation

ServiceDesk Operation Automation

Name: xnIQ.ai Flow
Brand: Xpertnest

Automate every repetitive service workflow — request to resolution.

xniq.ai / flow

Flow · Automation

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Flow · Automation

Capabilities, mapped to outcomes.

xniq.ai / flow · visual-builder

12.4K

Events · 24h

98.7%

Accuracy

3.2hr

Avg latency

Capability · 01

Drag-and-drop canvas for designing automations with branching, approvals and human steps.

xniq.ai / flow · rpa-+-apis

#1287High-priority ticket detectedResolved

#1286Auto-routed to L2 engineeringActive

#1285Customer reply pending reviewWaiting

#1284Knowledge base article updatedResolved

#1283SLA breach prevented · 92mResolved

Capability · 02

Bots for legacy systems, native connectors for modern ones — one runtime for both.

xniq.ai / flow · template-library

Capability · 03

Battle-tested templates for banking, insurance, claims, billing, customer service.

Outcomes

1,284

runs today

62%

First-touch resolution

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