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Accreditations
Insights
Perspectives on AI, data, cloud, immersive technology and enterprise transformation from the Xpertnest team.
Latest thinking
Artificial Intelligence
7 min readDiscover how AI transforms the IT service desk — from automated ticket routing and predictive incident management to generative AI for support engineers.
By Rutvin Dabhi
Associate Service Desk Lead
Software Engineering
4 min readAI hasn't replaced software development — it has redefined it. Why the job is shifting from writing code to asking better questions and designing systems.
By Shrushti Vachhani
Jr. Solution Developer
IT Operations
5 min readAutomation and AI are reshaping IT operations — but a dashboard cannot reassure a stakeholder mid-outage. Where technology ends and human expertise begins.
By Manan Patel
Incident Manager
Quality Assurance
4 min readAI writes code faster than ever — so why does QA matter more, not less? What AI-generated defects actually look like, and what it means for release confidence.
By Umang Sahu
Odoo Developer
Cloud
5 min readWhy teams move to Oracle Cloud Infrastructure, which workloads to rehost or re-platform, and how a phased migration keeps critical systems running.
By Vishal Ghai
Client Delivery Manager
Data & Analytics
6 min readCopilot is only as good as the model behind it. A seven-step guide to preparing Power BI semantic models for Copilot and Fabric Data Agents — with testing.
By Jay Varmora
Data Analyst
