Cloud chain integration
Integrates the entire chain of healthcare providers and units into one connected, cloud-based environment.
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Accreditations
Case Study · Global health care chain
A cloud-based solution integrating the entire chain of healthcare providers and units across locations into a single ERP — enabling cross-location patient-information sharing, single-point information access, centralised analytics and reports, paperless and cashless operations, and configurable treatment protocols. Processes were re-engineered to be patient-centric, letting a single client receive service from any provider while cutting treatment and basic-service costs.
Industry
Healthcare
Healthcare / Cloud ERP / Multi-Location Integration / Healthcare Information Exchange / Analytics
A global health care chain could not share patient information across healthcare centres in different parts of the world, nor provide single-point reporting and analytics across them. It wanted a paperless environment, integration of multiple departments within a health unit, and a way to manage the many forms, procedures, records, schedules and treatment charts across different courses of treatment. Xpertnest provided a cloud solution to integrate the entire chain of healthcare providers into a unified, centralised environment.
Business requirements & challenges
A globally distributed chain ran as disconnected units — no shared patient information, no centralised analytics, and heavy paper-based, non-standardised processes.
Major challenges
Solution
A cloud solution integrated the entire chain of healthcare providers and their units into a single ERP — providing a single point of information access with analytics and reports, plus paperless and cashless operations, system consultation for process improvement, and configurable treatment protocols.
Stack
How it works
What's new
Integrates the entire chain of healthcare providers and units into one connected, cloud-based environment.
All healthcare units on one ERP — a single point of information access with analytics and reports.
Configure treatment procedures within protocols to standardise them across different courses of treatment.
A single client can receive service from any healthcare provider — continuity across the chain.
Integrates multiple departments so a health unit functions smoothly as one.
Cost-effective paperless operations and a cashless organisation.
Business benefits
At a glance
| Customer | Global health care chain |
|---|---|
| Solution | Cloud-based healthcare integration |
| Core Platform | Single ERP system |
| Main Challenge | Cross-location information sharing |
| Reporting | Single-point reporting & analytics |
| Department Integration | Multiple departments |
| Payment | Cashless organisation |
| Treatment | Configurable treatment protocols |
| Standardisation | Standardised treatment procedures |
| Provider Integration | Healthcare providers across India |
| Service Continuity | Client can receive service from any provider |
| Process Approach | Patient-centric |
| Cost Impact | Significant reduction in treatment / basic-service costs |
Related
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End-to-end consultancy and cloud ERP transformation for a leading Indian hospital — an AS-IS analysis across People, Process, System and Data yielded 100+ improvement suggestions across 12 departments, digitalising patient records, notes, e-prescriptions, reports, queuing and cashless payments toward a paperless environment. Reduced manual activities ~35%, saved 50%+ of doctors' time in select departments and cut costs 40%.
Leading Indian Hospital Chain
IN
35%
reduction in manual activities
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Major healthcare organisation
IN