Case Management Tool
Claim management
Simple to use, easy to integrate solution. Our solution allow users to simplify process of Claim management. Solution include customisable web page for claimant to file the claim. With the help of solution, user can configure claim approval process and document requirement. Our end to end claim management process covers all key aspect of Claim management including document management, workflow management, user assignment, communication history with complete audit trail.
File management
An effective file management system improves the overall function of a business workflow. It also organizes important data and provides a searchable database for quick retrieval. Our Solution provide a file management solution with allow organize, manage, share, and communicate your business critical information. Our robust file management system can meet the needs of organizations of any size. Solution also provide complete audit log of any file.
Workflow management
Workflow management is the coordination of tasks that make up the work an organization does. Our solution can help in defining workflow for case/Claim management. Organisation can configured entire workflow and form design for entire claim process. Claim specific multiple workflow can be configured on the platform. This will help in maintaining organisation standard and increase effectiveness of the team.
Online Data storage with auto backup option
Data is the key for any organisation. We provide online data storage that can be accessed online. Solution can leverage cloud auto backup capabilities to increase the reliability on solution.
Planning and management
NeoClaim provide planning and management option. This is one of the key capabilities that can help and manage multiple project/claim with tracking option.
Task Management
During the course of claim processing, different task can be assigned according to workflow management. Based on workflow configuration task can be auto triggered and submitted to concern person.
Cost monitoring and management
Solution is tracking all the cost parameters like time of the resource and resources cost to manage overall costing. Project planning can be used to budget and case/program. This will help in monitoring the financial of the case.
Reporting
NeoClaim provide multiple reports for team/admin/management to evaluate all the aspects. Easy to customize allow users to deep dive in data to generate insight. Report like Claim raised, Status wise summary, Approved and financial reporting is integrated in the solution.
Auto Response Option
Our solution allow user to configure auto response feature for any task. User can configure auto response to any process initiated during claim process. Auto response option can be configured while defining the workflow for any particular claim.
Team communication
Project/Task specific discussion can be done on the solution. All the discussion history is available for the team to track multiple discussion. Audit trail is available to all discussion.
Configurable Check List
NeoClaim is enable with configurable option for multiple check list. For any case management, proper check list is required for document, compliance or task performance. This assure user for tick all the box before completing any task.
Solution Capabilities
Cloud Based Solution
Our Solution is cloud based solution. This will help in eliminating capital cost for solution implementation. Capital cost like Hardware, IT Team, Space and other recurring expenses can be eliminated. Organisation can easily start using the solution once configured properly.
Secured and Scalable
NeoClaim is secured and scalable solution.It can be manage any number of users/case/claim/.With Multiple layer of security solution is secured and complied with security standard.
Integration with Existing solution
Report on, and compare, any range of elements with the whole system. Reports can even be set up to run automatically and distribute themselves at set times to set contects. Neo claim support major IT product and allow to integrate avilable APIs for data sharing.Two way handshake is possible to communicate and fetch information from other system.
Customisable reporting
Solution provide all the standard required reports. It can also be customized according to organisation need.
Complete Audit trail for all documents
Solution is keeping complete audit trail for document, communication, work complete and claim process. This will help organisation to scrutinised any specific document or transection.
Access Management for Team
User access can be managed and controlled in the solution. This allow organisation to distribute work among the team according to job responsibility.
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.