Xpertnest’s Value-Driven AMS
Setting The Mission
Managing IT applications demands planning and strategy. We set the goals that provide the direction for all other elements.
Xpertnest delivers a full suite of Application Management Services covering maintenance, optimization, and innovation.
03 Performance Benchmarking
our Application Management Services constantly check performance and make improvements, enhancing applications and reducing management costs.
04 Governance and Risk Mitigation
We develop and implement actionable risk mitigation strategies, and monitor metrics. You get the right balance of high performance and minimal risk.
05 Service Desk
Our help desk is open 24/7, ensuring a guaranteed, immediate response to any critical issues.
Getting It Done, Always
We continuously deploy a dedicated, experienced team and all the resources needed to support and manage your application.
Application Management Systems Strategy
Our Xpertnest team will help you define your AMS strategy to support your business.
- Set the goals for your applications
- Select the tools and software for your needs
- Design the infrastructure to optimize performance
Application Profiling & Support
We profile the application to determine the support you need and help manage change.
- Manage continuous services
- Review incidents and resolve issues
- Implement change for constant improvement
Risk Mitigation & App Evolution
We optimize the ROI of your existing applications, and deliver innovation to improve your outcomes.
- Review your applications
- Improve your processes
- Implement enhancements to functionality and reliability
Application Maintenance & Monitoring
Our experienced team of AMS professionals will co-ordinate closely with your business to manage and monitor your applications.
- Respond to problems and quickly resolve issues
- Manage databases
- Implement continuous technical improvements
Platform Optimization & Innovation
We implement a standard methodology and integrated toolkit to accelerate the build, configuration, and execution of AMS.
- Deepen user engagement
- Upgrade technology
- Manage an entire application portfolio
AMS Engagement Structure
Xpertnest provides skilled resources. The client manages the application.
Quick to implement and fills gaps in current support systems.
Businesses with changing requirements and undefined tasks.
Fixed fees based on resources needed
The Xpertnest team works with the client to define the scope of an AMS structure with joint responsibility.
Cost savings through outsourced services.
Businesses that want to outsource non-strategic application management.
Fixed fees based on services with defined scope.
Xpertnest is responsible for defined deliverables in collaboration with the client.
A combination of hands-free outsourcing and close collaboration.
Businesses that want to offload some AMS responsibility while retaining control over some functions.
Xpertnest assumes full responsibility for application management.
Completely hands-free AMS.
Businesses that want to entirely offload AMS responsibility and know that their applications are always optimized.
Defined fees with incentives for driven value.