Setting The Mission Managing IT applications demands planning and strategy. We set the goals that provide the direction for all other elements. Sustainable Value Xpertnest delivers a full suite of Application Management Services covering maintenance, optimization, and innovation. Continuous Improvement our Application Management Services constantly check performance and make improvements, enhancing applications and reducing management costs. Risk Mitigation We develop and implement actionable risk mitigation strategies, and monitor metrics. You get the right balance of high performance and minimal risk. 24/7 Service Our help desk is open 24/7, ensuring a guaranteed, immediate response to any critical issues. Getting It Done, Always We continuously deploy a dedicated, experienced team and all the resources needed to support and manage your application.Xpertnest’s Value-Driven AMS
01 Strategy
02 Management
03 Performance Benchmarking
04 Governance and Risk Mitigation
05 Service Desk
06 Capability
AMS Implementation
Application Management Systems Strategy
Our Xpertnest team will help you define your AMS strategy to support your business.
- Set the goals for your applications
- Select the tools and software for your needs
- Design the infrastructure to optimize performance
Application Profiling & Support
We profile the application to determine the support you need and help manage change.
- Manage continuous services
- Review incidents and resolve issues
- Implement change for constant improvement
Risk Mitigation & App Evolution
We optimize the ROI of your existing applications, and deliver innovation to improve your outcomes.
- Review your applications
- Improve your processes
- Implement enhancements to functionality and reliability
Application Maintenance & Monitoring
Our experienced team of AMS professionals will co-ordinate closely with your business to manage and monitor your applications.
- Respond to problems and quickly resolve issues
- Manage databases
- Implement continuous technical improvements
Platform Optimization & Innovation
We implement a standard methodology and integrated toolkit to accelerate the build, configuration, and execution of AMS.
- Deepen user engagement
- Upgrade technology
- Manage an entire application portfolio
AMS Engagement Structure
Option 01
RESOURCING SUPPORT
Model
Xpertnest provides skilled resources. The client manages the application.
Benefit
Quick to implement and fills gaps in current support systems.
Suitable For…
Businesses with changing requirements and undefined tasks.
Fee Structure
Fixed fees based on resources needed
Option 02
JOINT MANAGEMENT
Model
The Xpertnest team works with the client to define the scope of an AMS structure with joint responsibility.
Benefit
Cost savings through outsourced services.
Suitable For…
Businesses that want to outsource non-strategic application management.
Fee Structure
Fixed fees based on services with defined scope.
Option 03
MANAGED OUTSOURCING
Model
Xpertnest is responsible for defined deliverables in collaboration with the client.
Benefit
A combination of hands-free outsourcing and close collaboration.
Suitable For…
Businesses that want to offload some AMS responsibility while retaining control over some functions.
Fee Structure
SLA-based fees
Option 04
COMPLETE OUTSOURCING
Model
Xpertnest assumes full responsibility for application management.
Benefit
Completely hands-free AMS.
Suitable For…
Businesses that want to entirely offload AMS responsibility and know that their applications are always optimized.
Fee Structure
Defined fees with incentives for driven value.
Success Stories
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To find out what Xpertnest’s AMS can do for your business, talk to us today.